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Pauline
Platinum Member


England
3185 Posts

Posted - 15 May 2008 :  1:30:25 PM  Show Profile  Visit Pauline's Homepage  Click to see Pauline's MSN Messenger address  Send Pauline a Yahoo! Message Bookmark this reply Add Pauline to your friends list Send Pauline a Private Message
Sarah

I agree with Sue. I would raise an invoice,deduct the £5 then add admin fee and give her 7 days to pay add an interest % if not done.

If this does not work then send her a letter re say you will claim through other means.

This kind of thing spoils a yard (Hence I have my own)and the good people on it.

Pauline

Pauline Higgs
Equine & Human Holistic Therapist
www.thegentlestouch.co.cc
www.endurancegbmidsouth.co.uk
Berkshire / Hampshire Border
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Nic
Silver Member

United Kingdom
337 Posts

Posted - 15 May 2008 :  2:07:18 PM  Show Profile Bookmark this reply Add Nic to your friends list Send Nic a Private Message
Accidents do happen - luckily we are all very friendly on our yard and I would like to think we would not fall out about something like this. 'notes' of this kind of nature were banned some time ago as they cause much more trouble than speaking to each other.
Not sure how you can replace a feed that has been mixed ready as I assume everyone feeds dif stuff. But a bag of carrots for the horses and choccies for the owners would have been the likely outcome for us. Feed is so expensive these days and the worst thing is that the owner laughed - her horse could have been dead if it had got to a bag of dry sugarbeet!

Nic
Dogs have owners, cats have STAFF!
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NPA Arabians
Moderator


United Kingdom
2980 Posts

Posted - 15 May 2008 :  2:22:24 PM  Show Profile Bookmark this reply Add NPA Arabians to your friends list Send NPA Arabians a Private Message
Personnally i would blame the YO\manager - there is no-way he/she should allow this sort of behaviour or "falling" out!

Also she should ensure horses cant\dont get out - and if they do sort out the aftermath! (if this happened on our yard - i would have been offering to replace stuff - as well as making sure the horse owner did!)

Like Nic said - we banned notes years ago - I always say -if you have a problem tell me and i will either sort it out or say it isn't worth bothering about (sometimes people do blow things all out of proportion) - obviously not you in this case.

We have a lovely yard where everyone gets on very well and would help one another out - etc etc! - BUT if in the past we have had anyone that has looked remotely like a bully (and there are quite a few in the horsey world) - then i have come down on them like a ton of bricks! - they dont tend to stop long after they have had a peice of my mind (but as yard manager i consider it my place to "sort" things out)

When i took on our yard 12 years ago, it had been empty for 12months as the owner had got fed up of the liverys falling out and had chucked them all off! - His main stipulation to me was - if i hear of anyone falling out - you all go! - so hence i run a tight ship (albeit very casually now adays as we have such a nice group of women)



Jayne Armstrong - NPA Arabians

:-) :-) :-) :-)
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