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sazzlepants71
Platinum Member
 United Kingdom
3536 Posts |
 Posted - 14 May 2008 : 1:17:40 PM
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hi , this subject is really bothering me so i thought i would share and see what you all think!
a few days ago at our yard a cob escaped from his stable and went on a feed ramage!
munched his way through haylage, 4 x feeds a whole bag of carrots and 1/2 a bag of mix 
suprisingly with no side effects! i 'found' the guilty party looking very stuffed in the morning ...and shoved back him in his stable!
then cleared up a big mess!
the owner turns up after i tried ( and failed) to locate a emergency number for her
she did apologise but seemed to think it was hilariously funny,
not much else was said and they made no offer to replace what they had 'eaten'
i approached her the next day and very politely asked when we could expect our lost feed/carrots replaced?
i was met with abuse and agression basically she went crazy and said 'we should have to replace anything it was a accident'
'apparently we are trouble causers???'
we have been left a succession of delightfully written notes which say we must not touch 'our stuff' dont tie your horses up near our stables' blah , blah drivell , drivell
am i mad??? i mean has common courtesy gone out the window??? i am actually quite upset , and of course 'we have a lovely atmostphere to boot' great!
this women is well known for a being abusive and a bully - she obviusly wants to make life unpleasant for me what can i do !!!
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Geena
Platinum Member
England
1510 Posts |
Posted - 14 May 2008 : 1:28:53 PM
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You definatly are not being unreasonable. This horse could have also caused an accident as well as eating all the feed. Would they expect you not to claim if your horse had been hurt by his escape. Out of politness they should have offered to replace eaten or ruined horse feed. Could this horse get out and do it again or was it just a one off
It also is the horse owners responsiblity to keep emergency numbers on the yard for you. What would have happened if the horse had broken a leg would you have had to wait for her to arrive to call a vet?
It sounds like this individual is being very petty and your right in saying a bully. Can you not make the yard owner aware of her attitude? I am lucky as our feed is kept in a tack room in bins where horses cannot access.
I'm so that one individual can make you feel so many different emotions. If you haven't already I would talk to yard owner.
Ps sorry to ramble |
  
Zebedee |
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precious
Platinum Member
England
2253 Posts |
Posted - 14 May 2008 : 1:30:05 PM
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| Whats the yard manager/owner said |
     
Gemma Thompson
Birmingham West Midlands
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Vera
Membership Moderator
United Kingdom
8652 Posts |
Posted - 14 May 2008 : 1:34:00 PM
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WHAT!!!!! Of course you are NOT being unreasonable and yes everyone should have whatever was eaten replaced. At the VERY least the OFFER to replace.
Can you have a word with the YO?
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Hampshire |
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erica giles
Gold Member
United Kingdom
767 Posts |
Posted - 14 May 2008 : 1:34:36 PM
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I have had similar treatment at a previous yard. I left in the end as the other person who was extremely agressive. Would go out of his way to be as unpleasant to me and my horse as possible. It is all about pleasure and enjoyment so I took the easier option. |
erica giles |
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polly
Platinum Member
2183 Posts |
Posted - 14 May 2008 : 1:37:00 PM
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I think you should point out that we are all responsible for our horses...if your horse had got out and trampled her saddle would she find that amusing? or shredded £200 worth of Fal rug...?
I think she is showing her ignorance by not offering to replace your feed, personally I would have made sure your feed was replaced, and added a box of chocs as an apology. The think is ...are you ever going to get any better atmosphere on thet yard if that is the hight of their social decorum ? you may have to move ....or this may just be the start....... |
   
Photos1and2EricGJones
pollywells@.live.co.uk |
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Kirsty5278
Platinum Member
England
2682 Posts |
Posted - 14 May 2008 : 1:38:20 PM
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her horse -- her responsibilty!!!!
If my horse had done something like that, I would even need to be asked to replace the stuff!!
I'd get your YO to do the dirty work and get your feed replaced! |
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Kash
Platinum Member
England
3777 Posts |
Posted - 14 May 2008 : 1:46:07 PM
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Oh I'm sorry Sarah - what a horribly rude woman.
Sorry I can't offer any advice; I hate confrontations of any sort and am bit of a coward but if this woman is not forward coming, then I think it is definitely worth speaking to the YO.
Lauren xx |
      
Photographs by Emma Maxwell and Peter Grant |
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egyptianstallion
Gold Member
England
762 Posts |
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jacki
Platinum Member
United Kingdom
1988 Posts |
Posted - 14 May 2008 : 2:34:39 PM
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| I hate bullies dont let her win yes all of the eaten food dhould be replaced with a sinsere appology. I would definatly take it further with the yo to start with. |
sittingbourne kent |
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sazzlepants71
Platinum Member
United Kingdom
3536 Posts |
Posted - 14 May 2008 : 2:45:30 PM
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hiya thanks guys i feel a bit better about this!
i forgot to sayin one of the 'notes' was a cheque for £5.00 talk about insult to injury
i have mentioned this to YO and he agreed with me that it was wrong and yes they have left 'money' but its the horrible notes we keep getting ( 3 x in as many days) 
so he is on our side in a sense but there isnt much more to say as she has left her crummy cheque  and 'paid' the debt....
and no , geena you are definately not rambling!! i agree with all those points she is being petty!
they have been unpleasant since we have arrivedbut i am not moving!!!
and i WILL not be bullied off the yard |
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egyptianstallion
Gold Member
England
762 Posts |
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LadyB
Gold Member
England
964 Posts |
Posted - 14 May 2008 : 2:55:49 PM
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| I dont think you are being unreasonable at all, I think you should stick to your guns. Horses are expensive enough to keep without this extra cost!! People need to take responsibility for their horses!! |
Louise
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Geena
Platinum Member
England
1510 Posts |
Posted - 14 May 2008 : 3:03:57 PM
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Sarah its so sad that you are so far away otherwise I would have said sod them and come to our yard as we are all pretty nice 99% of the time !!!
Shame said person doesn't have a feed account at a local merchant as you could have been really sneeky and put it on that |
Zebedee |
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Pasha
Platinum Member
England
3622 Posts |
Posted - 14 May 2008 : 3:27:37 PM
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What a bloody cheek - I would have gone absolutely mad!! No one at my yard would ever do this - we even say sorry when the cheeky little monkeys grab a mouthful of someone else's haynet on the way past, but of course no one minds that!
I do feel for you being at a yard with a complete cowardly bully - if I were you I would put feeds in old supplement containers with lids that neds can't get off and lock everything else away! The trouble with these types of people are that they haven't really got a clue and are not intelligent enough to work out how to be polite and get on with everyone else. They obviously lead sad little lives and making your life miserable is their entertainment. I feel sorry for them!!
Chin up - it's more than likely just jelousy of your gorgeous horses! x |
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arabic
Platinum Member
England
4562 Posts |
Posted - 14 May 2008 : 4:41:47 PM
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People these days never cease to amaze me, manners and common courtesy seem to have blown out the window.
Personally if that is her attitude, I would point out that had it been your horse, you would have replaced it immediately and see it as the decent thing to do. She is made of different stuff and therefore doesnt feel its necessary. Obviously her guilt is bothering her so much that she has to cause such an upset and atmosphere for everyone and you hope she soon feels better.
Dont worry Sarah these kind of people never last, eventually everyone will see through them and they will move on.
Dont let it upset you - they arent worth it.
Sandie |
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themewoman
Silver Member
England
375 Posts |
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shfwarrior
Silver Member
England
311 Posts |
Posted - 14 May 2008 : 5:55:39 PM
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| hiya sarah, stck to your guns hunni, raise an invoice for the total cost of damaged goods, preferably itemised. then deduct amount already paid, then show an outstanding amount. send a copy to the yard owner out of courtesy and then dig your heels in. of course if you really want to be bloody minded you can ad an admin charge if not paid within 7 days. At least this way they will know that you mean busiess. good luck-sue |
   
Dymchurch,Kent |
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jaj
Platinum Member
United Kingdom
4324 Posts |
Posted - 14 May 2008 : 7:29:05 PM
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They should be flippin grateful that you stopped the horse from eating everything in sight and giving himself colic or worse! What an ungrateful moo!
Jen
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Kuraishiya (Maleik el Kheil/Kazra el Saghira) and Sahara Bey (Kuraishiya/WSA Charismma) |
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marionpack
Gold Member
England
1073 Posts |
Posted - 14 May 2008 : 8:24:22 PM
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| I agree with Jaj, they should be gratefull you found the horse and put it away, last year a friend of mines cob escaped and done the same thing, he munched his way through a bag of pasture mix and actually died, trouble is some people don't realise how lucky they are to be on a yard where other people care and just take it for granted that if something needs doing it gets done, hope it turns out O.K. for you |
Berkshire
   
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Songbird
Bronze Member
England
152 Posts |
Posted - 14 May 2008 : 9:21:02 PM
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Hate to say it but in a well run yard this situation shouldn't arise. I don't mean that it's impossible for a horse to escape his stable and create havoc. I mean that it's the job of the yard owner to diffuse any situation and sort things out with authority, if need be ensuring that the owner of the miscreant does the right thing and making sure that the injured party is happy and satisfied with the results. There should be no need for the customers to be at each others throats as it's the owner/ managers job to prevent this kind of thing and run a smooth ship.That's the way I try to run things in my yard. Sounds a bit sanctimonious but you can't have your yard turned into a war zone and this calls for authority and diplomacy . Hope things improve in your yard.
Kit |
Kit Rolfe |
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Tahir
Platinum Member
United Kingdom
4572 Posts |
Posted - 14 May 2008 : 10:03:17 PM
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I hate to say it, but I will: Why are animals so like their owners??? Obviously this owner is a troublemaker, and her horse has picked up on this and decided to follow her lead!!!
Seriously though, the owner really should be grateful that her horse didn't suffer any ill-effects from his escapade, and the YO should make the owner very aware of this IMHO!!
Carla, xx. |
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crinks
Gold Member
England
650 Posts |
Posted - 14 May 2008 : 11:57:27 PM
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Echo everyone else, she should have offered straight away to replace what had been eaten, she would expect it if someone elses horse had eaten her feed supplies.
Dig your heels in on this one, she gets away with it this time what will she try to get away with the next time?
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Arachnid
Platinum Member
England
1872 Posts |
Posted - 15 May 2008 : 08:32:04 AM
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| I dont think its your responsibility to get into a dispute with another livery. The YO should sort it out or he will quickly find that he doesnt have any liveries in the future. Discraceful behaviour by Mrs Cob but she has been allowed to be a bully. YO needs to show some leadership and control. |
   
West Sussex |
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Nut
Platinum Member
United Kingdom
2838 Posts |
Posted - 15 May 2008 : 09:17:55 AM
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| They should replace out of common decency. The other week i had a note left for me by a fellow livery apologising that her dalmation stole my carrots! and that here were all of hers as replacements and sorry they werent as fresh as mine! I left her a thank you on the notice board, its common courtesy and you should be treated the same, mishaps do happen but they are still the responsibility of the owner. Hope it sorts its self out as know you really like it there x |
     www.ndlarabians.webs.com
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sazzlepants71
Platinum Member
United Kingdom
3536 Posts |
Posted - 15 May 2008 : 1:00:03 PM
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thankyou all againyour'e right i am not backing down , i did draft a letter but then i thought , well that makes me as bad as them i am not going to get dragged down that route thanks!
anyway, she wasnt down this morning and usaully is so i must have struck a nerve! i'll keep you updated on the saga , my farrier said i should be on a male yard take me i'm there , LOL!!!! |
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