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nikki
Platinum Member
 Wales
4384 Posts |
 Posted - 16 Mar 2011 : 7:04:06 PM
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i've just bought a saddle from a well known auction site. lovely saddle but it has been flocked on one side more than the other. usually i do ask about this and general condition, but in this case i didn't. the seller made no mention of the unlevel flocking in the listing
so i'm not sure what to do, if i can do anything, it's 3 months to get a saddle flocked by me. and if i re-sell it on ebay i would mention it so would end up losing money on the saddle.
not sure what to do?
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pagey |
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Callisto
Platinum Member
6905 Posts |
Posted - 16 Mar 2011 : 7:14:49 PM
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| Go back to the seller? |
  Zahkira (GR Amaretto x Taffetta)
Linda
East Sussex |
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barbara.gregory
Platinum Member
United Kingdom
4531 Posts |
Posted - 17 Mar 2011 : 5:32:21 PM
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Depends what the advert said. However, the saddle should be able to be used and as it isn't you should ask for the cost of the reflocking back or a full refund and the return of the saddle. Did you pay by Paypal, if so report it to them? The advert should have said that it needed reflocking or that the flocking was uneven.
Barbara |
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akitamom
Gold Member
England
903 Posts |
Posted - 17 Mar 2011 : 6:16:51 PM
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| Open a case via ebay..you can aslo block the money if you paid via paypal....ebay will help.i am currently doing this with a washing machine i bought that now will not spin 5 days after i bought it. |
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nikki
Platinum Member
Wales
4384 Posts |
Posted - 17 Mar 2011 : 9:19:51 PM
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hiya, contacted seller, was polite, and just said i wouldn't of described the saddle as being in excellant condition and hope we can resolve this, and she/he replied saying she/he had it checked over by master saddler(won't mention name) and that she made no mention of it, i should get it reflocked anyway so pay for that and i still got a good saddle for the money anyway.
basically contacted the seller back stating the above and would like sort it out without going through ebay, but not heard back now |
pagey |
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Timbercroft
Gold Member
Wales
936 Posts |
Posted - 18 Mar 2011 : 10:21:08 AM
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We have a great guy by us Nikki...pop it in the post???and i could get it done or maybe a visit to us!!!!!lol!!!
If its a good saddle and you like it i would keep it and get it reflocked... Poss ask the seller to send something small back to help towards reflocking?? its worth a go!
Linda x |
      
www.lma-arabians.co.uk |
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precious
Platinum Member
England
2253 Posts |
Posted - 18 Mar 2011 : 12:20:01 PM
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3 months for re-flocking OMG,
shop about but by me they come out and do it at the yard with me so they can see how it sits on the horse and if it needs re-adjusting. |
     
Gemma Thompson
Birmingham West Midlands
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