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bexr
Gold Member


England

818 Posts

Posted - 28 Feb 2010 :  6:46:26 PM  Show Profile Bookmark this topic Add bexr to your friends list Send bexr a Private Message  Reply with Quote
I can't believe just how quickly petplan have settled my girls insurance claim for her cut leg. My vet only posted the complete form with his bills a week on Friday and I got a letter back yesterday saying his cheque had been posted.

Bex
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JulieBeattie1
Silver Member

Scotland
288 Posts

Posted - 28 Feb 2010 :  6:48:34 PM  Show Profile Bookmark this reply Add JulieBeattie1 to your friends list Send JulieBeattie1 a Private Message  Reply with Quote
Thats really good and good to know as I've just insured my new girl with them.

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debs
Platinum Member

United Kingdom
3218 Posts

Posted - 28 Feb 2010 :  8:37:20 PM  Show Profile Bookmark this reply Add debs to your friends list Send debs a Private Message  Reply with Quote
Your really lucky. Please make sure you keep them updated at when necessary. I had to fight for my claim,eventually had to have my boy PTS, which I told them about, only to have to fight for my claim. Then for them to send me a renewal, excluding his legs...
Discraceful.

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susan p
Gold Member


Scotland
915 Posts

Posted - 28 Feb 2010 :  11:28:47 PM  Show Profile Bookmark this reply Add susan p to your friends list Send susan p a Private Message  Reply with Quote
I had problems with petplan too,I wouldn't touch them now,we are with Scottish Equestrian,who have been great.


www.blackislearabians.com
The greatness of a nation and its moral progress can be judged by the ways its animals are treated
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Lori
Platinum Member


England
1829 Posts

Posted - 01 Mar 2010 :  08:29:24 AM  Show Profile Bookmark this reply Add Lori to your friends list Send Lori a Private Message  Reply with Quote
I was really impressed with Petplan when Crunchie was injured, they paid out quickly and consistently for the full 12 months. Unfortunately when the premiums came through last year they had risen dramatically and i didn't just insure one with them, we had quite a few policies with them and it wasn't just a small amount it was alot so i'm now with NFU. Couldn't fault Petplan though when we were with them.


Lancashire

Edited by - Lori on 01 Mar 2010 08:31:59 AM
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gossy
Platinum Member

England
3639 Posts

Posted - 01 Mar 2010 :  08:41:56 AM  Show Profile Bookmark this reply Add gossy to your friends list Send gossy a Private Message  Reply with Quote
im with scottish equestrian too, and they settled my claim extremely quickly with my vets. they are very competitive and very helpful.

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flosskins
Silver Member


345 Posts

Posted - 01 Mar 2010 :  2:39:24 PM  Show Profile Bookmark this reply Add flosskins to your friends list Send flosskins a Private Message  Reply with Quote
i have been impressed with petplan in the past but hate the way everything possible is excluded from the policy - in the end you wonder if its worth having your 1/3 of a horse insured!
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Nichole Waller
Gold Member


England
1168 Posts

Posted - 01 Mar 2010 :  2:51:19 PM  Show Profile Bookmark this reply Add Nichole Waller to your friends list Send Nichole Waller a Private Message  Reply with Quote
I'm with Petplan for both of mine. I swapped to them a few years ago when i read an advert saying they guaranteed not to put your premiums up after a claim.

My mare was in and out of the vets for the best part of a year and my claim was for almost £5000. They paid out with no problems and true to their word my premium didn't go up the following year. However she is not insured for three legs out of four and they also won't cover her for viruses.....

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