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rosie
Platinum Member
 England
3662 Posts |
 Posted - 16 Mar 2009 : 5:08:38 PM
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I run a small business, & 99.9 % of my clients are brilliant at paying me promptly but I have 1 client who is a pain in the butt!!
I'm owed 2 months money & still waiting.
Any suggestions please?
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Last picture courtesy of Sweet Photography |
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Vera
Membership Moderator
United Kingdom
8652 Posts |
Posted - 16 Mar 2009 : 5:15:32 PM
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Friendly phone calls ........... every day. Nice and cheery........... every day. Happy happy happy....... every day. Or if they are local call round to see them...... every day........ big smile on your face....... but visit every day.
Or visit them and say that you are not going to leave without payment.
Or say that you cannot supply them with any more of what ever it is that you do for them until the bill is paid.
Or say that you have a new computer system and it will not allow any more good / services dispatched until payment has been made.
As a LAST resort, ask for a part payment with the balance to be paid in full the following month but if you do this once they will think its Ok to do it again and again. |
    
Hampshire |
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rosie
Platinum Member
England
3662 Posts |
Posted - 16 Mar 2009 : 6:17:15 PM
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Thanks for your advise Vera.
Just rung the lady in question, & spoke with a smile on my face!, & she told me the cheque is in the post???
Lets see if it arrives?
If not, then I'll ring again on Wednesday, & Thursday, & Friday.................!!!!! |
Last picture courtesy of Sweet Photography |
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Annette
Platinum Member
England
1551 Posts |
Posted - 16 Mar 2009 : 9:02:31 PM
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A good way is when you send invoices/statements out to stipulate that if account is not settled within a certain amount of time, say one month from date of invoice, then 7% or whatever figure you feel reasonable will be added to the account each and every month that the amount is outstanding.
Annette |
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Pauline
Platinum Member
England
3185 Posts |
Posted - 17 Mar 2009 : 08:30:27 AM
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It depends on how much the person owes you and for how long.
To start with I would do the softly softly approach,if that did not work then I would add a % to the bill.
I that did not work a letter giving them 7 days to pay up and then state that the next step would be the small claims court.(letter can be taken off the trading standards website.)
Pauline |
Pauline Higgs
Equine & Human Holistic Therapist
www.thegentlestouch.co.cc
www.endurancegbmidsouth.co.uk
Berkshire / Hampshire Border |
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SkyeHorseTransport
Bronze Member
Wales
92 Posts |
Posted - 17 Mar 2009 : 08:45:09 AM
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Hi,
I have the same problem, people oweing me money. The easist way I have found to a small claims court is by filling out the form on www.moneyclaim.gov.uk for a small fee, its the easiest way in my mind!
Hope this helps :)
Philip |
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Edited by - SkyeHorseTransport on 17 Mar 2009 08:46:50 AM |
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rosie
Platinum Member
England
3662 Posts |
Posted - 17 Mar 2009 : 5:58:27 PM
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The so called cheque that was supposed to be in the post didn't arrive again today!!
Off to have a look at the website skyehorsetransport has mentioned. |
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kathleen
Platinum Member
England
1835 Posts |
Posted - 17 Mar 2009 : 6:56:55 PM
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| My hubby has visited someone to collect money before he was invited in to talk and when they said that they would send it again in the post as they had not gone to the bank he got out a news paper and took a seat and they soon paid up in full |
http://www.jollyfryer.com/ Great British Fish & Chips
susan.oliver70@ntlworld.com
    
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rosie
Platinum Member
England
3662 Posts |
Posted - 19 Mar 2009 : 12:21:07 PM
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| ohhhh. good news. |
Last picture courtesy of Sweet Photography |
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rosie
Platinum Member
England
3662 Posts |
Posted - 19 Mar 2009 : 12:23:21 PM
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the cheque arrived today!!!!
so pleased.
I run a small cleaning company, cleaning holiday cottages mainly,but also domestic & commercial cleaning & it was one of my holiday cottage owners that was late in paying.
So pleased she eventually paid up!
Thanks for all your advise.
Lisa |
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bridie
Platinum Member
United Kingdom
2395 Posts |
Posted - 20 Mar 2009 : 09:10:50 AM
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My brother in law has a skip business.....when his customers dont pay he takes their rubbish back!!!! |
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Arachnid
Platinum Member
England
1872 Posts |
Posted - 20 Mar 2009 : 09:35:25 AM
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| I would ask them for the money upfront next time or you will resent doing the work if you know they won't pay for months. |
   
West Sussex |
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