I have the AVG anti virus, & a box keeps popping up while I'm working saying 'Resident shield alert' threat detected. I try & move it into the virus vault, but when I look in the vault it hasn't gone in there? Any ideas? My avg is up to date & I've also run the scan this aft to scan the computer.
Once the threat shows up it shows me 3 suggestions: 'move to vault, go to file, or cancel. Normally, I can move it to the vault, then empty the vault, but its not moving? I suppose at least its picking the threat up?
Also, tried to 'cancel' or 'go to file' but nothing happening? Will try another scan. Also ran the spybot.
Seems AVG is useless for that (no surprises there). Lisa, I suggest you download malwarebytes antimalware free version, install it, and then let it run and scan your system. It should find the virus and clean it.
thanks for the link rui. I've downloaded it & then done a scan. It picked up 12 infected objects that the AVG & spybot didn't pick up but I'm still getting a 'threat detected' box popping up. Ooh I hate computers when they don't do what you want them to do!!! Thanks again for your help.
Sent you a reply pm. Forgot to mention I did a full scan. Took about 50 minutes. The first scan aborted as the whole system shut down but got the 2nd scan through to the end. will let you know how I get on. cheers.
Have replied to your pm. If it can't be handled in any other way, it may be needed to create a safe boot CD and boot from it. I have a couple links for free boot cds that will scan your system, so let me know if it comes to that.
Any computer experts?
England
Posted - 19 Jan 2010 : 6:47:18 PM
Danger Mouse
