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Vera
Membership Moderator
 United Kingdom
8652 Posts |
 Posted - 10 Jun 2009 : 08:47:51 AM
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I have a Paypal Account which I use to buy things from ebay. I have never used it for anything else.
I have just sold something (a rug  ) and the person paid via Paypal. I couldn't believe how easy it was to send a money request! Anyway I've received a notification saying that the money has been transferred but with this warning.....
Reversals:
Please be aware that your payment can still be reversed, (e.g. if it is subject to a chargeback), even after you have posted the item to your buyer. Complying with PayPal's protection programmes and following the trading guidelines, in our Security Centre helps to protect you from things like chargebacks.
If I understand this correctly it means they can take the money back even if they have received the goods!!!
What does it mean in reality?
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Hampshire |
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Rui
AL Admin
6761 Posts |
Posted - 10 Jun 2009 : 09:16:02 AM
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I don't think that would happen unless a claim was made against you by the buyer, either stating that you hadn't delivered the goods or stating the the goods were significantly different from what you had stated that you would be. In either case, you'd be contacted and have the change to state your point of view.
Getting money back takes sometime and several steps involving contact with the seller, so that seems to me it's just legal phrasing meant to cover Paypal's actions in case your buyer started a claim against you.
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jacki
Platinum Member
United Kingdom
1988 Posts |
Posted - 10 Jun 2009 : 3:22:39 PM
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THEY CANT CANCELL THE PAYMENT IF YOU HAVE ACCEPTED IT! YOU WOULD HAVE TO REFUND IT IF THERE WAS A DISPUTE! ALSO IF THEY HAVE A PROBLEM WITH THE ITEM AND ITS NOT RESOLVED THEY CAN TAKE IT TO PAYPAL TO SORT BUT NO THEY CANT CANCEL IT OR TAKE IT BACK IF ITS CLEARED TO YOUR ACCOUNT!
ooh sorry just noticed the capitals! |
sittingbourne kent |
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Judith S
Platinum Member
Wales
15686 Posts |
Posted - 10 Jun 2009 : 9:22:00 PM
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| If you post the item to an address other than the verified address of the buyer, or the buyer collects, and the payment turns out to be fraudulent ie stolen card etc, then paypal can remove the money from your account. To ensure seller protection the item must be sent to the verified address. There was a case in the Sunday Times last weekend. |
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vanishtrik
Bronze Member
England
136 Posts |
Posted - 11 Jun 2009 : 12:17:31 PM
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| just one word of warning paypal is a law to itself someone told me about a web site called paypalsucks.com very frighning stories on there about what paypal get away with, and i've also been told not to keep big amounts of money in paypal account as even if your in the right they can put a stop on your account and you cant get your money, my sister inlaw has for a lot of years sold stuff on ebay and has constant arguments with paypal |
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delly-b
Gold Member
United Kingdom
1107 Posts |
Posted - 11 Jun 2009 : 2:53:22 PM
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I would say its just a warning due to the way papal transfers funds between accounts... if a BACS payment (like a standing order type payment or a bill payment you ask your bank to send directly between your bank account an another) is sent from an account, it usually takes 3 working days to go through the banking system, and credits the receiving account on day 4.... these payments can always be recalled prior to the 3rd day. We ALWAYS had to give the caution if anyone asked...
If the payment has already been credited to the receiving bank, they will need to account holders permission to debit it again, unless there is fraud/human error etc involved...
I wouldnt worry too much xx |
       
Adele
Batley, West Yorkshire |
Edited by - delly-b on 11 Jun 2009 2:55:31 PM |
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basbob
Gold Member
France
1356 Posts |
Posted - 11 Jun 2009 : 6:23:23 PM
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| I've sold before on Ebay and have never had a problem. |
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Moira
Gold Member
Scotland
503 Posts |
Posted - 11 Jun 2009 : 6:43:53 PM
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| PayPal can & will take money from your account. We had this happen and we were told that the cardholder had not authorised the transaction despite the goods being sent recorded delivery to the cardholders address. The buyer then told us the item she had bought didn't fit and returned it about two weeks after she took her money back so we were only out of pocket for the postage. We have a website and have put PayPal payments through our own checkout using the wrong address for the card and it still went through so they can't be checking the cardholder's details very well. |
  
***Zak******Zhaazeer*****Gremlin |
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Red Rum
Gold Member
England
508 Posts |
Posted - 11 Jun 2009 : 8:26:53 PM
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| Hi I have used paypal for years with no problems. If you received an email it could be a hoax. Never reply to these email and only access your account through the paypal or ebay website. They are also ok to talk to on their helpline. Mandy |
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Topic |
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Paypal payment - Reversals
