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annas
Gold Member
United Kingdom
1129 Posts |
 Posted - 07 Apr 2007 : 8:25:57 PM
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I have just received an email from a company that booked me to do a days training for them saying that they will not pay my invoice!! This is after they agreed to pay me.......
I attended the site and was sent away as the company that booked me had provided the training the day before and failed to tell me. I had gone to considerable length to cover this job for them as they were desperate and it was short notice. My grandmother had been rushed to hospital in the early hours and as I left that morning I was told and made the decision to do the job anyway as it wasn't too far from home...!
I have added a late charge to the invoice as it very overdue (they had agreed over the phone several times to pay me but had failed to). The email from them says that I have caused damage to their reputation and they will counterclaim. I may have said that I wasn't impressed with the lack of communication.
They have offered me £50 to cover my travel (which is a lot less than the invoice).
Does anyone know what I should do?
Many thanks in advance
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Grey Girl
Platinum Member
England
1554 Posts |
Posted - 07 Apr 2007 : 9:01:41 PM
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Solicitor? Small claimscourt? CAB? Do you have anything in writing re the job you were to do for them? If the contract states a certain date and they changed it without notifying you that's their problem.
Best wishes
Grey Girl
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 Said the little eohippus, "I´m going to be a HORSE"  |
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unicorn leather
Bronze Member
England
229 Posts |
Posted - 07 Apr 2007 : 9:10:56 PM
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I have had customers not pay me in the past, for various items made and work done, it has ended up at court before now, the counter claim threat I have also had, but I called their bluff and they backed down and paid me.
I have won every case so far(but I am sure that will not always be the case) and the best advice to you is go and see a legal adviser, you are allowed 30 minutes free legal advice at some solicitors (you can find the nearest to you via the Citizens Advice Bureau)
I do hope you get your invoice paid, they really don't realise how much inconvenience and out of pocket you are do they?
Let me know how you get on?
Austin.......:) |
Traditional Working Saddler |
Edited by - unicorn leather on 07 Apr 2007 11:47:38 PM |
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annas
Gold Member
United Kingdom
1129 Posts |
Posted - 07 Apr 2007 : 9:12:40 PM
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Thanks, I have it all on emails. I couldn't believe the nerve of the MD as he claimed he had never seen an invoice but replied to my email that had an invoice attached to it....! He also said that I should have checked with them before attending site....a booking to me is just that!!
He states that it is unacceptable as the site wasn't far from my business address and that I didn't do any training. 'Do I treat all new cleints in this way. We expect some leeway especially at the beginning of a new trading relationship'
If I hadn't been booked by them I would have been working elsewhere and I actually moved my jobs around to help them out.....!!
Thanks for the advice.....
xx
I am worried about him counterclaiming though!
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Edited by - annas on 07 Apr 2007 9:13:58 PM |
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D
Silver Member
England
298 Posts |
Posted - 07 Apr 2007 : 10:23:25 PM
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Anna, as Austin and Grey Girl have said, seeking legal advice is the best thing to do. As you have everything on e.mail, print it off, and any other correspondence you have from them, take it to the legal advisor and tell them that you want to pursue the matter. The other side may back down because if you win, they will have to pay costs as well, which may be more than the invoice - Call their bluff - write and tell them that you are seeking legal advice and give them, say 14 days to respond, if not then you will pursue in Court, or as my OH says (he's very polite - 0800 Sue the Barstewards - sorry its his sense of humour) P.S. Try and get names, dates and times of the people you spoke to regarding this. The more info you have, the better it is. Good luck. Diane |
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annas
Gold Member
United Kingdom
1129 Posts |
Posted - 08 Apr 2007 : 12:01:32 AM
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Cheers Diane, I just spoke to someone who studied law and they said that even if I passed a comment to the customer that was negative as long as it as true it could not be deemed libel or slanderous.
Will seek advice and try not to let it ruin my weekend! It's just so blooming rude...i'm sure he wouldn't try this with a man.
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anne
Gold Member
England
877 Posts |
Posted - 08 Apr 2007 : 09:57:58 AM
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Annas I agree with the others so long as you have something in writing to back up your claim I have found in the past that I have always been successful in the small claims court.
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MinHe
Platinum Member
England
2927 Posts |
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rosyw
Platinum Member
England
3756 Posts |
Posted - 08 Apr 2007 : 1:29:44 PM
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No matter what the are saying, they are legally bound to pay you. I work in the entertainment industry and we get this sort of thing happening occasionally, even a verbal agreement is legally binding (other than for land or property deals) Have taken people to court several times and never lost, so tell them in writing that unless they pay within 7 days you will be taking the matter to the small claims court, I find this works nearly every time, especially if you can get the forms filled in and send a copy with the final demand (recorded delivery), that way they know you mean it.
Best of luck |
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annas
Gold Member
United Kingdom
1129 Posts |
Posted - 08 Apr 2007 : 6:23:31 PM
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Thanks for that, but which forms would that be?
xx |
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D
Silver Member
England
298 Posts |
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annas
Gold Member
United Kingdom
1129 Posts |
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D
Silver Member
England
298 Posts |
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rosyw
Platinum Member
England
3756 Posts |
Posted - 09 Apr 2007 : 10:00:03 AM
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The forms would be county court forms, just phone your nearest and they will send some to you,
hope it helps this sort of thing makes me really angry
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Bexandspooky
Silver Member
England
332 Posts |
Posted - 10 Apr 2007 : 7:28:16 PM
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| As an ex-credit controller, i would def recommend that you print and collate all the information including doing a written statement of all events leading up to the show and all promises of payment etc, get forms from the county court (they are really easy to fill in) and send the people who are refusing to pay a complete photocopy set of that, giving them 14 days to get the money to you or it is sent. And follow up the threat!! e-mail me if you like and we can discuss further bexridin@hotmail.co.uk |
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annas
Gold Member
United Kingdom
1129 Posts |
Posted - 10 Apr 2007 : 9:25:18 PM
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Thanks so much. My OH has called in a favour from a solicitor friend and i'm hopefully getting a call soon.....?! If not I will do as you've suggested.
Thanks again you lovely lot!
x |
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